Novotel Aachen City

Main services

Luggage Storage, Heating, Soundproofed Rooms, Safety Deposit Box, Elevator, Rooms/Facilities for Disabled, Non-smoking Rooms, Newspapers, 24-hour Front Desk, Bar, Restaurant

Recreation

Turkish/Steam Bath, Bowling, Walking, Biking, Billiards, Casino, Fitness Centre

Other services

Wi-Fi / Wireless LAN, Fax/Photocopying, Tour Desk, Car Rental, Packed Lunches, Shoe Shine, Currency Exchange, Internet Services, Ironing Service, Breakfast in the Room, Dry Cleaning, Laundry, Babysitting/Child Services, Business Centre, Meeting/Banquet Facilities, Room Service

No deposit will be charged.

VAT is included. Service charge is included. City/tourist tax is not applicable.

Pets are allowed on request. Charges may be applicable.

Wired internet is available in public areas and charges are applicable. Wireless internet is available in the entire hotel and charges are applicable.

Private parking is possible on site and costs EUR 11.00 per day.

Cancellation Policy

If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90 percent of the first night will be charged.

Child Policy

All children are welcome. All children under 16 years stay free of charge for extra beds. All children under 2 years stay free of charge for cots. All older children or adults are charged EUR 16.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 2.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorise credit cards prior to arrival.